Job details
Here’s how the job details align with your profile.
Pay
- R8 000 – R10 000 a month
Job type
- Full-time
Location
Houghton Estate, Gauteng
Full job description
MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient, and everything is expected yesterday.
We are seeking Customer Service Agents with 1 years of experience, to work hand-in-hand with our USA based clients, providing on demand support and assisting in achieving their customer service goals.
Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-12am daylight savings dependent)
Main Tasks
- Receiving Inbound Calls
- Making Outbound Calls
- Actively assisting clients with their queries
- Building and maintaining long-lasting client relationships
- Overseeing an active CRM
Candidate Requirements
- Computer proficiency
- Strong English communication skills (written and verbal)
- Proven record in the same or similar role
- Ability to write clear and detailed reports
- Strong ability to multitask
- High attention to detail
Job Type: Full-time
Pay: R8 000,00 – R10 000,00 per month
Experience:
- Call Centre: 1 years (Required)
- Customer Service: 1 years (Required)
Job Type: Full-time
Pay: R8 000,00 – R10 000,00 per month
Work Location: In person
Apply here
